Delivery
FLUID PAWS will deliver your package quickly and safely. We ship every day from Monday to Friday. For orders placed by 14:00, we will dispatch your package the same day. Delivery within Latvia, Lithuania, and Estonia takes 1 to 4 business days, while delivery to other European countries takes 3 to 7 business days.
Delivery options within Latvia, Lithuania, and Estonia:
- Omniva (parcel machine)
- SmartPost Itella - Itella pickup point (parcel machine)
After completing your payment, you will be redirected to the order confirmation page, where you can choose your preferred Omniva or SmartPost Itella parcel machine, depending on the delivery option selected.
If you do not select a specific parcel machine, your order will automatically be sent to the nearest one based on your address.
Delivery to other European countries:
- Itella Delivery (courier service) to the specified address. Delivery times range from 3 to 7 business days. For more details, please refer to our Shipping Policy page.
Returns
Returns are accepted only for goods of proper quality that have not been used and still retain all consumer properties, the box, paint, stickers. We do not accept used items.
Returns can be made within 14 days from the date of receipt of the order.
To return a product, you need to contact us on Instagram @fluidpaws.
Refunds are made to the same account from which the order was made, minus shipping costs.
The cost of return shipping is covered by the buyer.
If you have any questions about delivery or returns, please contact us on Instagram @fluidpaws, and we will be happy to assist you.