Delivery
FLUID PAWS will deliver your package quickly and safely. We ship every business day from Monday to Friday. For orders placed by 14:00, we will dispatch your package the same day.
Delivery within the United States:
We ship via USPS and other reliable carriers. Delivery within the U.S. takes approximately 3 to 9 business days, depending on your location. You will receive a tracking number once your package has been dispatched.
Delivery to European countries:
Delivery to most European countries takes 3 to 7 business days.
Delivery options within Latvia, Lithuania, and Estonia:
Delivery within Latvia, Lithuania, and Estonia takes 1 to 4 business days.
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Omniva (parcel machine)
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SmartPost Itella – Itella pickup point (parcel machine)
After completing your payment, you will be redirected to the order confirmation page, where you can choose your preferred Omniva or SmartPost Itella parcel machine, depending on the selected delivery method.
If you do not choose a specific parcel machine, your order will be automatically sent to the nearest one based on your address.
Returns
We accept returns for unused items of proper quality that retain their original consumer properties, including the box, paint, and stickers. Used items are not eligible for return.
Returns can be made within 14 days of receiving your order.
To initiate a return, please contact us on Instagram: @fluidpaws.
Refunds are processed to the original payment method, minus the cost of shipping.
Return shipping costs are covered by the buyer.
If you have any questions about delivery or returns, feel free to contact us on Instagram @fluidpaws — we’ll be happy to help!